This self-guided program covers the 4 cornerstones that support your company’s foundation; clients, cleaners, remarkable cleanings and sharpening your saw.
Does your foundation need building/reinforcing?
YOU NEED TO FIND HOUSES TO CLEAN
The quickest way to increase the number of houses you clean each day is to answer your phones (only 2 out of 20 do) and sell on the phone. It saves you and your prospect/client time, it is easy and actually fun! Build your company on a repeat client base. You do actually use a different business model to build a repeat base. That model is covered in detail in Business In A Box (BIB).
YOU NEED TO FIND, ONBOARD AND RETAIN CLEANERS
Think out of the ‘Craig’s list and Indeed box’. There are other, and better, sources. Just like repeat external clients that come from referrals last longer than external internet sales, internal clients (employees) usually last longer when they come from someplace other than the internet. After you hire them you have to make them feel safe. Skipping a formal orientation process is deadly to the life of a cleaner which results in a shortened life span from our clients. Finding, interviewing, hiring, orientating, training and on-going leadership and motivation of your employees is 70% of the content of BIB.
DELIVERING A REMARKABLE EXPERIENCE
Leaving the client with a remarkable experience begins with the training everyone. Being a remarkable cleaner or cleaning company entails more than leaving a sparkling home. A clean home should go without saying. It entails efficient cleaning, leaving the company with a profit, doing it without breaking anything, losing anything, shooting off any alarms or irritating the client or their partners. These skills need to be taught to the new cleaner. They do not normally ‘come installed’. C.O.R.E. Training DVD modules in both English and Spanish, hard copy and on-line are included in BIB along with several webinars and support materials on how to successfully implement the C.O.R.E. system for cleaning.
SHARPENING THE SAW
A company will not grow if their cleaners do not grow. Employees grow (and stay) when you take time to take an interest in them. There is a difference between spending a lot of time and quality time with employees. Cleaners care about them. Do you? Reality is we live in a ‘self y’ world now. You cannot be a leader without followers. Hope develops followers. Are you giving your cleaners hope and helping them sharpen their skills in all areas that affect their success? Are you helping them plan for THEIR futures? BIB introduces numerous implement processes for employee involvement and retention. It teaches the basic difference between leadership, which develops followers, and management, which keeps processes in place.
Learn processes and model changes that these 2 owners made to grow their residential cleaning business and make it easier to run.
Ashley Windsor Adrianne and Carmine White
Clean Space Adrianne’s Housekeeping, Inc.
YOU DON’T KNOW WHAT YOU DON’T KNOW.
THIS IS A SIMPLE PROGRAM THAT CAN TAKE YOU WHERE YOU CAN’T TAKE YOURSELF
Included with the BIB package is C.O.R.E. Training in English and Spanish both the DVD sets and on-line, 12 DVDs and 15 on-line seminars covering leadership and management topics like Leadership versus Management, Building A Winning Team and Putting Hope Where Others Think There Is None, etc., employee orientation package with employee handbook and other necessary forms and numerous other support items needed to run a successful business. To complete the support side of BIB Sharon has recorded 10 DVDs that walk you through the BIB box explaining how to best implement and utilize each item that is included in the box. It is equivalent to being at a seminar that Sharon is teaching. It will take 52 hours to complete the program. All documents and videos are accessible through your dashboard. They can be viewed and/or downloaded for one year. All employee documents and training videos are in English and Spanish. These items alone are priced at $3010 if purchased individually.
If you know this is the program for you click here to purchase!
Need more information call 512-964-9750